Privacy Policy

TrustyGorilla (“we”, “us”, or “our”) is a product of GrownFox Studio. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit trustygorilla.com or use our feature management platform.

By accessing or using our services, you agree to the terms described in this policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

Information you provide

• Account data — name, email address, and password when you create an account.
• Billing data — payment method details processed by our third-party payment processor (Stripe). We never store full card numbers.
• Communications — messages sent to us via the contact form or support email.

Information collected automatically

• Usage data — pages visited, features used, timestamps, and session duration.
• Device data — IP address, browser type, operating system, and referring URL.
• Cookies & similar technologies — see our Cookie Policy for details.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services.
• Process transactions and send related notices.
• Send product updates and marketing communications (with your consent).
• Respond to support requests and resolve disputes.
• Detect and prevent fraud or abuse.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers — Stripe (payments), Vercel (hosting), Resend (email) — bound by data processing agreements.
• Analytics providers — Vercel Analytics, which collects privacy-friendly, aggregated metrics.
• Law enforcement — when required by applicable law or court order.
• Business transfers — in the event of a merger, acquisition, or asset sale.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting contact@trustygorilla.com.

5. Your Rights

Depending on your jurisdiction you may have the right to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”).
• Object to or restrict certain processing.
• Data portability — receive your data in a machine-readable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email contact@trustygorilla.com.

6. Security

We implement industry-standard security measures including TLS encryption in transit, encryption at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies. For full details, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If we learn we have done so, we will delete it promptly.

10. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or a prominent notice on our website. Continued use after changes constitutes acceptance.

11. Contact

Questions about this policy? Contact us at contact@trustygorilla.com or via our contact page.